The Hidden Costs of Manual Payment Processing: Why Schools Are Switching to Cashless

Let's uncover the hidden costs of manual processing and explore why more schools are embracing digital payment systems.

Jo Sumpter
Head of Finance
January 5, 2022

In an era where digital solutions streamline countless aspects of our lives, many schools still grapple with manual payment processing. As a school executive, you might be wondering if the switch to digital is worth the effort. Let's uncover the hidden costs of manual processing and explore why more schools are embracing cashless systems.

The True Cost of Manual Processing

1. Time Consumption

Manual processing is a significant time sink for your administrative staff.

  • Insight: A study by Deloitte found that finance teams across industries spend 65% of their time on manual, transaction-intensive processes.
  • School Impact: While this study wasn't specific to schools, it suggests that your administrative staff could be spending a majority of their time on tasks that could potentially be automated. This is time that could be better spent on improving student services or strategic planning.
2. Human Error

Even the most diligent staff can make mistakes when dealing with large volumes of manual transactions.

  • Insight: Research shows that the average error rate for manual data entry is between 0.55% and 3.6%.
  • School Impact: In a school context, even a 1% error rate could mean numerous incorrect entries per term, leading to financial discrepancies, time spent on reconciliation, and potential loss of trust from parents.
3. Late Payments and Cash Flow Issues

Manual systems often result in delayed payments and difficulties in tracking outstanding balances.

  • Insight: A survey by ASBO International found that 61% of school business officials reported cash flow as a major concern.
  • School Impact: Manual payment processing can exacerbate cash flow issues by slowing down payment collection and making it harder to track and follow up on outstanding balances.
4. Security Risks

Handling cash poses security risks and requires additional measures to protect sensitive financial information.

  • Insight: The Association of Certified Fraud Examiners reports that organisations lose an average of 5% of their annual revenues to fraud.
  • School Impact: While this statistic isn't specific to schools, it highlights the potential financial risk of manual payment handling. For schools, even a small percentage of lost funds could significantly impact educational resources.
5. Limited Reporting Capabilities

Manual systems make it challenging to generate comprehensive financial reports quickly.

  • Insight: A study by McKinsey found that managers spend nearly 20% of their time looking for internal information or tracking down colleagues for help with specific tasks.
  • School Impact: In a school setting, this could translate to hours spent compiling financial reports, potentially delaying important financial decisions and reducing transparency with stakeholders.

The Digital Advantage

Schools switching to digital payment systems like Kindo are seeing significant benefits:

  1. Time Savings: By automating manual processes, schools can potentially reclaim a significant portion of their administrative staff's time.
  2. Accuracy: Digital systems can dramatically reduce manual entry errors, improving financial accuracy and building trust with parents.
  3. Improved Cash Flow: With easier payment methods and automatic reminders, schools can potentially address the cash flow concerns reported by 61% of school business officials.
  4. Enhanced Security: Digital platforms offer robust security measures, reducing the risks associated with handling cash and sensitive financial information.
  5. Real-Time Reporting: Generate comprehensive financial reports quickly, freeing up time for analysis and strategic decision-making.

Making the Switch

Transitioning to a digital payment system may seem daunting, but the long-term benefits far outweigh the initial effort. With Kindo, the switch is smooth and supported every step of the way.

By addressing these hidden costs, digital payment systems can help schools optimise their resources, improve accuracy, and free up staff time for more valuable activities. This not only benefits the school's operations but also enhances the experience for parents and ultimately supports better educational outcomes for students.

Ready to uncover the savings hidden in your payment processes? Contact Kindo today to learn how we can help your school make the switch to efficient, secure digital payments.

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