Our online school payment software just keeps on getting better. For the latest cashless school news, features and case studies read on.
Need to encourage families pay for the whole package, but still let them opt out of voluntary bits?
Package up your Year 1, Year 2… Back To School Fees, create your own Stationery Packs and more.
Kindo Packages are a great way to offer easy, customized packages for parents, making it easy for them and encouraging them to pay for all the things you want, without forcing them to pay for the parts they don’t want or need. Continue reading Back To School Packages made easy for parents and administrators
Office admin time handling cheques and cash ‘drastically reduced’ and queues in the shop became shorter after Takapuna Grammar School introduced Kindo as an online payment option in term one 2014.
The catalyst for the decision was a recurring start-of-year bottle neck in stationery and uniform sales.
“There’s a very small window of time when parents can purchase these items,” explained Finance Manager, Gae Beckingsale. “We want all students to be equipped for learning as soon as possible.”
Feedback from parents was that the existing system was not user-friendly, so the school started to look for a more convenient and secure payment system.
“We’d been approached by a number of companies offering payment solutions but when we dug down into each one, it became apparent that they had little understanding of how schools and their accounting systems actually operate. Kindo was different,” said Gae.
“It was patently clear that Kindo had been thought through by people who were used to dealing with schools,” she continued. “The fact that Kindo wasn’t a pilot but was already being used successfully across the country also really helped.”
Once the system was up and running, shop manager Jo Fitzsimmons created a separate pick up zone for pre-paid goods.
“At the beginning of the term we schedule the classes through the shop to speed up stationery
collection. Having a pre-pay option through Kindo meant that we were able to cut down on the time that students had to spend out of class,” said Jo.
Takapuna Grammar now plans to add school fees and donations to their Kindo payment options and the tuck shop will offer a prepayment service using Kindo later this year. Update: Takapuna Grammar School now offer all options online.
The system also seems to be working well for the parent community. “We’re expecting online payments to continue growing because it’s clear that our parents are happy,” said Gae. “When we first looked at Kindo, we were immediately struck by how well thought out it was. We’re happy to say that it’s turned out to be exactly what we hoped – a payment solution that works for schools.”
At the end of 2012, Stonefields School Principal Sarah Martin was invited to trial Kindo, software designed to allow parents to pay any student fee online, 24 hours a day, in one place. The school began the trial in Term one 2013 and currently offers parents online payment options for trips, ICAS exam payments, camp, Mathletics, Maths Whizz, swimming, fundraising events and school donations
“The system is easy to administer,” confirmed Principal Sarah Martin. “It allows us to charge families for activities as the fees are incurred, rather than rolling all the payments into one lump sum due at the beginning of the year. It’s a more transparent pay-as-you-go option for families. We received 95% of our budgeted school donations by the end of June this year – almost 20% paid through Kindo.”
With an increasing number of double income families in the school community, part of the system’s appeal is that it fits the lifestyle of working parents and gives them the flexibility to pay online at their convenience. Parents are finding it increasingly difficult to find time to pop into the office.
Angela Cosford is the mother of two Stonefields students in year zero and year three. She started to use the school’s e-commerce software as soon as she heard about the new payment option.
“I prefer to pay for as much as I can with my credit card to earn points. I’ve really enjoy using the system, it’s very logical.”
Kindo software supplies a weekly audit-ready report of payments taken over the previous seven days to back up the single lump sum transferred directly into the school bank account every Friday. Currently payments then have to be manually entered into the school’s financial system but Stonefields is working with The Growth Collective on a development that will allow the school to automate this process so information can be uploaded directly into their student management system. Update 2016: Student Management System ETAP now integrates with Kindo to provide this automation.
Ease of use: Camp refunds
Recently Stonefields ran a Year 7/8 school camp. Two children were unable to attend at the last minute due to illness, so the school had to refund payments. One family had paid through Kindo leaving a clear audit trail – the school was able to repay the money quickly and easily with no need to seek further information. The other family had paid by cash or cheque. It took longer for the second family to receive their refund and tied up much more administrative time in the process.
“We’re getting money in much faster since we started using Kindo,” said office administrator, Ellie Kinley. “The system is easier for our parents – we’ve had no complaints at all. Kindo has no set up cost, it’s up and running within a day and is so easy to manage. I really can’t see why any school wouldn’t give it a go.”
© The Growth Collective Limited 2018. All rights reserved.